Yardım Merkezi
Guides, troubleshooting steps and answers for getting the most out of every My PDF tool.
Popular Questions
Tool Guides
Every tool page includes its own step-by-step instructions and FAQ — start with a category below.
Birleştirme PDF Tools
Birden çok PDF dosyasını tek bir belgede birleştirin.
Bölme PDF Tools
Bir PDF'den sayfaları ayırın, çıkarın veya kaldırın.
Dönüştürme PDF Tools
PDF'leri başka formatlara dönüştürün ve geri çevirin.
Güvenlik PDF Tools
Hassas belgeleri koruyun, imzalayın ve filigranlayın.
Düzenleme PDF Tools
Metin, numara ekleyin ve sayfa yönünü düzeltin.
Optimizasyon PDF Tools
Bozuk dosyaları onarın ve web için hazırlayın.
Yardımcı Araçlar PDF Tools
Belgelerinizi karşılaştırın, arşivleyin ve yeniden düzenleyin.
Metin Araçları PDF Tools
Metni çevrimiçi olarak temizleyin, sayın, sıralayın ve oluşturun.
Kodlama Araçları PDF Tools
Base64, URL ve HTML dizelerini kodlayın ve çözün.
Hash Üreteçleri PDF Tools
MD5, SHA-1, SHA-256 ve SHA-512 hash değerleri oluşturun.
Parola Araçları PDF Tools
Güçlü parolalar oluşturun ve parola gücünü kontrol edin.
Tanımlayıcı ve Rastgele Araçlar PDF Tools
UUID, rastgele sayı, dize ve renk oluşturun.
Renk Araçları PDF Tools
Renkleri, paletleri ve gradyanları dönüştürün, seçin ve oluşturun.
JSON ve Kod Araçları PDF Tools
JSON, XML, HTML, CSS ve JS'yi biçimlendirin, doğrulayın ve küçültün.
Tarih ve Saat Araçları PDF Tools
Zaman damgalarını dönüştürün, tarih farklarını ve yaşları hesaplayın.
QR ve Barkod Araçları PDF Tools
QR kodları ve basit sayısal barkodlar oluşturun ve okuyun.
Troubleshooting
The most common issues visitors run into, and how to resolve each one.
| Symptom | Likely Cause | How to Fix It |
|---|---|---|
| A file won't upload at all | The file exceeds the size limit, or the browser lost its connection mid-upload. | Confirm the file is under 50 MB and try again on a stable connection. |
| "Unsupported file type" error | The file's real content doesn't match an accepted format for that tool, even if the extension looks right. | Check the accepted formats listed on the tool page, or re-export the file from its original application. |
| "This file appears corrupted" error | The PDF's internal structure is damaged, often from an earlier failed save or an unreliable third-party tool. | Try re-exporting the original document to PDF again, or open and re-save it in a PDF reader first. |
| "This PDF is password-protected" error | The tool you chose cannot safely process an encrypted file. | Run the file through Unlock PDF first, then use your intended tool on the unlocked result. |
| Download link no longer works | Download links are single-purpose and expire automatically after a short window. | Re-run the original tool on your file to get a new, working download link. |
| Processing seems stuck or very slow | Very large or visually complex PDFs take longer, especially for compression and conversion. | Give it a little longer, or try compressing the file first to reduce its size before converting. |
Downloads
Once a tool finishes processing your file, you're given a one-time download link. That link points to a temporary result file, not a permanent address — it expires after a short window (currently about 30 minutes) and cannot be reused once the underlying file is cleaned up. If you need the result again later, simply re-run the tool; regenerating it takes only a few seconds.
Save the file to your device as soon as it downloads. We cannot recover a result once its retention window has passed, since nothing is kept beyond that point.
File Issues
Most upload rejections come down to one of a handful of checks every file passes through: an unsupported format, a file over the size limit, a corrupted PDF structure, or an encrypted PDF submitted to a tool that requires an unlocked file. The error shown always names which check failed rather than a generic "something went wrong" — if you're stuck, that message is the fastest way to know what to try next.
Performance Issues
Processing time scales with file size and complexity — a 100-page scanned PDF simply takes longer than a five-page text document. If a tool feels slow:
- Try compressing the file first with Compress PDF, then run your intended tool on the smaller result.
- Check your own network connection — a slow or unstable upload affects how quickly a file reaches our servers in the first place.
- If you see a rate-limit message, that's a deliberate safeguard against automated abuse, not a bug — wait a minute and try again.
Privacy Questions
Every file is processed automatically and deleted shortly afterward — nothing is read by a person, stored long-term, or shared with a third party. For the full details, see our Privacy Policy and our dedicated Security & Privacy page.
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